| Entry Date | Project Name | Best Result | Worst Result | Success Criteria | Action Item(s) | ||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| July 20, 2018 | Create client services SOP | clearly laid out so that I or a future team member can quickly and easily make sure nothing falls through the cracks for any client | isn't specific enough and requires additional guess work and explanation to execute the tasks | easy for anyone to understand and execute |
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| Entry Date | Project Name | Best Result | Worst Result | Success Criteria | Action Item(s) |
