Frequently Asked Questions

We recommend daily communication with your VA. This could be as simple as a text or slack message, just to stay on track. We recommend keeping a mandatory video call once a week to stay on the same page.

We recommend a task management system such as Slack, Asana, Teamwork or Basecamp. Regardless of the program, it is important that you’re communicating with your VA about projects.

Absolutely! This will allow you to stay on the same page with your VA. We have provided a weekly report template to your VA. While it isn’t required, we highly recommend it. Ask your VA to send it at the end of each week and they will be happy to do so.

Yes! If you hear of a training you would like your VA to attend, let them know and they will be happy to attend the training. Please keep in mind that this will be included in the hours they are contracted for you. In addition to trainings offered by experts you follow, we also offer weekly trainings to our VAs. Most attend them on their own time as a time for continuing education.

While we would all love to have that special unicorn, chances are, your VA will not know everything about everything. That said, we do ask our VAs to consistently improve themselves by learning new programs and skill sets. If you would like to implement something new that is in their wheelhouse, then by all means, go for it! If you want to add something that is completely new and outside of their skill set and abilities, you may need to add a new team member.

We are big believers in showing appreciation. A few ways to show your VA appreciation is:

• Social Media Shout out
• Birthday Gift
• Anniversary Gift
• Surprise hand written note showing your appreciation